Contact Information

We’d love to hear from you — whether it’s a question about your order, a squishy recommendation, or anything else.

Customer support

Email: support@thesquishybox.com
Response time: within 24–48 hours, Monday–Friday.

Business details

Trading name: The Squishy Box
Legal entity: [LEGAL BUSINESS NAME]
Address: [BUSINESS ADDRESS], Belgium
VAT / Company number: [VAT / COMPANY NUMBER]

For returns, please email us first — do not send items back without contacting us, as our return address differs from the address above. See our Returns & Refund Policy.